Contact

Talk to Solock

Guests, beach clubs and press — one team, short lines. Pick the channel that fits and we take it from there.

< 2 min

Average reply during beach hours

7 days

Support available per week

NL + EN

Languages we work in

Choose your channel

Guest support

Locker stuck, payment question or a session that ended too early? We solve it while you're still on the sand.

Daily 08:00 – 21:00 CET

+31 20 123 4567

Beach clubs & partners

Want a Solock hub on your beach next season? We share installation, maintenance and revenue models.

Reply within 1 working day

partners@solock.nl

Press & media

Interviews, product renders, brand assets and impact figures for your story.

Press kit on request

press@solock.nl

Privacy & data

Questions about your data, an access request or a deletion request go straight to our privacy desk.

Answer within 30 days

privacy@solock.nl

Send us a message

Tell us what you need. The more context, the faster we can help.

We only use your details to answer this message. Read our privacy policy for the full picture. Privacy Policy

Head office

Solock B.V.

Strandweg 12

2586 JK Den Haag

The Netherlands

Support hours

  • Mon – Fri08:00 – 21:00
  • Sat – Sun08:00 – 21:00
  • Emergency unlock24/7 in the app

Company details

  • Emailhello@solock.nl
  • Phone+31 20 123 4567
  • GeneralMon–Sun 08:00–21:00 CET

Before you write

Open the app, go to My day and tap 'Open my locker' again. Stay within a few metres of the hub with Bluetooth on. Still stuck? Call support — we can open it remotely.