Contact
Talk to Solock
Guests, beach clubs and press — one team, short lines. Pick the channel that fits and we take it from there.
< 2 min
Average reply during beach hours
7 days
Support available per week
NL + EN
Languages we work in
Choose your channel
Guest support
Locker stuck, payment question or a session that ended too early? We solve it while you're still on the sand.
Daily 08:00 – 21:00 CET
+31 20 123 4567Beach clubs & partners
Want a Solock hub on your beach next season? We share installation, maintenance and revenue models.
Reply within 1 working day
partners@solock.nlPress & media
Interviews, product renders, brand assets and impact figures for your story.
Press kit on request
press@solock.nlPrivacy & data
Questions about your data, an access request or a deletion request go straight to our privacy desk.
Answer within 30 days
privacy@solock.nlHead office
Solock B.V.
Strandweg 12
2586 JK Den Haag
The Netherlands
Support hours
- Mon – Fri08:00 – 21:00
- Sat – Sun08:00 – 21:00
- Emergency unlock24/7 in the app
Company details
- Emailhello@solock.nl
- Phone+31 20 123 4567
- GeneralMon–Sun 08:00–21:00 CET
Before you write
Open the app, go to My day and tap 'Open my locker' again. Stay within a few metres of the hub with Bluetooth on. Still stuck? Call support — we can open it remotely.
